They're Not Just Tickets
They're Churn Warnings
KitoAI monitors live support chats to detect when high-value customers are at risk so you don't lose them quietly.
You're Losing Customers
Right Inside Your Support Inbox
Subtle frustration, a mention of a competitor, a passive-aggressive remark—
your support conversations are a goldmine of churn signals.
Detect Churn Signals Instantly
Identify frustration, competitor mentions, or risky tone—without waiting for a survey or dashboard
KitoAI flags subtle signals in real time, even if the customer never says `"I'm unhappy.
No setup needed—just connect your inbox and let the AI listen
Escalate High-Risk Conversations
When a high-value customer is at risk, KitoAI alerts your team via Slack within seconds.
Escalations are smart—based on sentiment, keywords, and customer tier.
Your team steps in while the relationship is still savable.
Empower Your Team to Focus on High-Impact Work
Free agents from copy-paste answers and triaging simple requests.
Let your team focus on complex tickets, VIP customers, and strategic initiatives.
Boost morale and retention by removing the most draining part of the job.
“KitoAI was born from a simple idea: Customer support shouldn't just fix problems—it should protect relationships.”
Amine Khaoui, CEO at KitoAI, explains the vision of KitoAI.
KitoAI anticipates and solves problems proactively. It learns from every interaction, offering personalized solutions that reduce tickets, boost satisfaction, and free agents for complex tasks.
With KitoAI, companies can dramatically reduce churn rate, enhance customer satisfaction, and free up human agents to focus on complex, high-value tasks.
Start For Free →Everything You Need for
Smart, Scalable Support
KitoAI combines automation, AI learning, and instant answers in one platform to help you scale support without scaling headcount.
Proactive Churn Prevention, Not Just Support
KitoAI monitors every conversation to detect frustration, competitor mentions, or cancellation intent—and alerts your team before it’s too late.
AI That Learns From Every Conversation
No manual tagging or training needed. KitoAI continuously improves by learning from your real support chats, docs, and customer tone.
Real-Time Deflection With Instant Answers
Resolve up to 60% of incoming tickets before they ever reach your team. KitoAI understands intent and responds instantly—so your customers get help faster and your team stays focused.
Effortless Integration With Your Existing Tools
KitoAI works seamlessly with the platforms you already use. No need to rip and replace—just plug in and go.
The Complete
Support Stack
KitoAI is an AI-first customer service platform that lets businesses deliver world-class support that exceeds expectations.
Help Center
Build a personalized help center to offer a self-serve solution to your customers.
Live Chat
Customers can use the live chat widget to chat with AI or a human agent.
Unified Inbox
Handle live chat, AI responses, and human escalations—all from a single, focused workspace.
Human-AI Collaboration
KitoAI enhances rather than replaces human agents, by providing tips and advice to how to respond to every issue.
AI-powered support
Our AI learns from previous tickets to provide faster responses to repetitive questions.
Predictive Issue Resolution
KitoAI analyzes patterns in customer issues and gives recommendations on how to prevent these issues in the future.
Frequently asked questions
For any unanswered questions, reach out to our support team via the contact us page or email. We'll respond within a day to assist you.
Don't Just Resolve Tickets.
Retain Customers.
Resolve tickets faster, reduce repetitive work, and scale your customer service with an AI that learns and improves every day.
